She knows the house by heart.
Check-in codes, wifi, the moody induction hob — every answer is instant, precise, and in the guest's language. Straight from your home's knowledge base, never invented.
The AI concierge for short-term rentals
Every guest, answered in seconds.
Sara is the AI concierge your guests message on WhatsApp. She answers 95% of their questions instantly — the wifi, the keys, the best wine tasting two hills over. You only hear about the 5% that truly needs you.
Sara is online — replies in seconds
Your guests already have the app — it's WhatsApp.
0
of guest questions handled automatically
<0
average reply time
0
always on — even at 3am
0
languages, spoken naturally
How it works
Three things. Done like a local.
No menus, no app to download. Guests text like they'd text a friend — and Sara always knows what to do.
A local, in every language.
Connected to Google, she recommends real places with tappable links — the gelateria two streets over, the winery, the trailhead — grounded in exactly where the guest is staying.
Human, the moment it matters.
Anything unknown, urgent, or broken routes to the host instantly. No guessing. No scripts. A person, in minutes.
Channels
Where your guests already are.
In Europe and most of the world, guests don't message through booking apps — they message on WhatsApp. That's where Sara lives. Airbnb and Booking.com messaging are next, so every conversation — wherever it starts — gets the same Sara.
WhatsApp Live now
Airbnb rolling out 2026
Booking.com rolling out 2026
Try her yourself
Ask Sara something.
The wifi, a wine tasting, where to eat, a hob that won't start… write to her like a guest would.
Booking.com
Same Sara · on Booking.com
airbnb
Same Sara · on Airbnb
Demo with sample answers — the real Sara replies from your home's own knowledge base.
Want to see Sara on your property?
Book a demoTell us about your property and we will show you how Sara works.
Scan from your phone
Why we exist
Built by Locals · Florence, Italy
Hospitality used to mean a person who knew the place. We gave every home one.
We were born in Chianti, where the perfect trip is fresh pasta made with a signora who's done it her whole life. Sara brings that warmth to every home she joins — without ever losing the person on the other side.
Built by Locals · Florence, Italy
Give your guests a local.
Live in an afternoon. Your guests will love her from the first message.